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Keller Williams Family Reunion Survival Guide 2017

Once again Keller Williams Family Reunion is almost here and that means it is time to plan how to make the most of the 70 hours of the event.

 

Hopefully you learned your lesson about the tickets and either joined MAPS to get a ticket with your coaching or you were one that bought yours right away!

If you didn’t get a ticket, keep reading! There will be tips and tricks that work for you without leaving home.

Tip #1 – If you did not get a ticket make sure you are paying attention on Facebook and make sure everyone you know from leadership to fellow agents know you are looking. Many people will have to transfer their ticket. I know many that were stuck with tickets last year. Book your flight; there WILL be a ticket for you!

 

My name is Chad Hyams, and I have attended many Keller Williams Family Reunion events over many years and I have been able to attend in many roles:

  • Agent
  • Team Leader
  • Vendor
  • General Manager
  • MAPS Coach
  • Growth and Productivity Director for the Southeast Region
  • Trainer
  • Breakout Session Leader

This means that I have been there and done that and still I attend this event every year without fail. There is always something to learn and always someone to meet. Read on to learn how I feel you can make the most of your trip.

 

Family Reunion Survival Guide!

The ticket system changed for KWFR due to the high demand and it will not get easier to get tickets in the future. Become a client of MAPS or be quick to click when tickets go on sale. If you didn’t get one, book your flight and hotel, as tickets will become available.

Couldn’t find a hotel room? Then you weren’t looking hard enough. This is Las Vegas and there are LOTS of hotel rooms. Check other hotels and plan to get your exercise in as you walk a little extra. Don’t like that idea, then check into vacation rentals and find a condo not too far away to share with others.

Don’t like the flights for one reason or another? Start to plan the drive to Vegas! What’s the fastest way to get there, who can you share the cost of the drive with and the actually driving with? Make it a traveling mastermind that everyone wishes they could be a part of.

Before you get near the airplane for your trip to Vegas (or in your car if you live close enough) visit FamilyReunion.KW.com and check out the breakout schedules as they are now posted. Take the time in advance to figure out the 2 sessions you want to attend in each time block. Having 2 sessions selected will take some of the stress when you can’t get into a session and don’t know where to head off to. Now you will be ready!

One of the questions that everyone wants to know is “how do I choose the best breakout sessions in advance from a 2 line description?” My answer is always the same, what is the ONE Thing that you wish to learn more about while at the event? Find ALL of the breakout sessions on that topic.  If that doesn’t help you decide, then select the instructors that you have always learned from and go listen to them. If you still cannot choose find a friend that is going to be at the event and ask which breakout session they will be in and go to a DIFFERENT one. Share notes later!

Tip #2 – To make the most of Keller Williams Family Reunion figure out your ONE Thing in advance. Turn your ONE Thing into a question and ask at least 100 different people at the event your question. You will end up asking newer agents with a fresh perspective, experienced agents, Team Leaders, coaches, instructors and who knows you could find yourself asking the president of the company, so be prepared. 

 

  • Maybe you want to know how to follow up in a better way
  • Maybe you want to know how to hire better members to your team
  • Maybe you want to learn how to get more listings
  • Maybe you just want to learn the biggest mistake others have made to learn from

Whatever it is, figure out your ONE question and ask AT LEAST 100 people! Here’s what will happen…you will get 100 different answers that when you look at later you will realize are really only 3 or 4 different answers. This will help you narrow your focus and actually apply something instead of becoming overwhelmed with amazing ideas.

 

Now that we have that part covered let’s jump into what to expect from a Keller Williams Family Reunion event.

 

Make The Most Of Your Time at Family Reunion
(because there isn’t a lot of it!)

Chaos is a must at an event this size. There will be people running left and right around the very large Mandalay Bay hotel and convention center and even some just standing still. If you are prepared, this will not be you! This event for you should be CONTROLLED CHAOS

Remember that you are NOT on vacation and this is not a chance to finally be sleeping in! This year we see the 7:30am breakout session making a return so get up and get going! If you are an early bird and you can make it happen, start each day with a breakfast appointment. You have to eat and they have to eat. Eat with someone and develop a business referral relationship, get some great coaching or just share AHA’s from the day before. Not sure about getting a breakfast meeting, then bring workout clothes because you never know whom you might get to be running beside on a treadmill.

It is the one-on-one opportunity of masterminding over a meal (or at the bar – more on that later) that will be the best use of your time during Family Reunion. Find the times to connect with people even though there are thousands running back and forth. The training at the event will be some of the best you have ever experienced and the culture will be breathtaking. Take all of that in, and make the most of the time!

Tip #3 – Plan for these meetings in advance! Who is it that you would love to get some time with a Family Reunion? Reach out to them NOW and tell them that you would like to meet and schedule a meeting over breakfast, lunch, dinner or drinks. Hurry because calendars are filling already. 

 

Do not show up at Keller Williams Family Reunion thinking you have the answer. Go with an open mind to hear what others are sharing. Many of the attendees will walk away with their pages of notes saying things like “that would never work in my town” are the ones that should have let someone else have their ticket. The ones that walk out knowing the ONE thing that they are going to implement are the ones that will succeed. Open your mind and be ready to learn from those that are already making it happen.

Gary Keller and Jay Papasan remind us in The ONE Thing, if you chase two rabbits, you will not catch either one. Take time at the end of the day, or any break you have, to look over your notes and choose THE ONE that jumps out at you. It can be overwhelming with all of the notes you will take and not knowing where to start. Usually this means you stay at the starting line and do nothing. When you leave Las Vegas (hopefully not like Nicholas Cage did) make sure you leave with a plan and focus!

 

Family Reunion Exhibit Hall

This is one of my favorite parts of the event, the vendor madness. As soon as you get to the exhibit hall (and do this as early in the event as possible) do the quick trick or treat walk. What is the trick or treat walk? That is when you zip up and down the aisles to each booth and grab whatever they are giving away (anything from pens to magnets to candy) and make sure you grab their information handouts. Just like on Halloween you always remember the house with the big candy bar.

Tip #4 – Even though the vendors might not like hearing this (I didn’t when I was a vendor) do NOT bring your debit card to the vendor hall with you on your first visit. Do NOT let impulse shopping make choices for you. 

Decide what your budget is for new services, software, marketing, and other items at the show BEFORE you get the convention center and have a plan as to what you are looking to take home with you. When you are back in your room with the marketing materials make notes on which vendors you want to return and visit later. None of the vendors will run out of what they are selling on the first day. The best times to meet with vendors are early in the morning, or where there isn’t a breakout session that you click with. Don’t forget to say hello to the companies you’re already using!

  • Do you need KW branded clothing? Leave room in your suitcase
  • Do you want some great reading? Hit the KW bookstore
  • Do you want to develop a relationship with a new preferred vendor? Find some time to talk.

Realtors are all looking for the new magic bullet. Listen to the experts speaking on panels and in breakout sessions and you will recognize that there are no magic bullets. The message that they are all telling you is work, work, work. Keep that in mind as you shop, shop, shop. Find things that work and generate more business for you… those are the things to invest in on the exhibit floor.

Always remember the lesson of Lead with Revenue. Leave your credit card at home, and bring your debit card instead! If you don’t have it, you can’t spend it!

 Tip #5– Make sure you are listening to #KWFR on Twitter and Facebook and Instagram to share in the AHA’s

 

Group Sessions

You do not want to miss the large sessions offered at Family Reunion. You will notice that nothing competes with these on the agenda. We are talking about:
Monday

Opening Ceremonies 1:00pm-1: 30pm

Gary Keller’s Keynote Session 1:30pm-4: 30pm
Tuesday

Vision Speech             9:30am-11:00am (PowerPoint slides are usually available after the event so please stop using your iPad to take photos)

Red Bash                     4:30pm-8:00pm
Wednesday

State of Your Company              9:30am-11:00am
Thursday
The Inspirational Brunch 9:00am-10: 30am (more below)
During these large sessions, plan in advance where your group is going to meet. This is the time to catch up with the people you came to the event with. Otherwise, spend time with people you only see at national events!

 

When Sessions Are Out

Family Reunion is a 24-hour a day opportunity and Las Vegas is a 24-hour town! Just because you are not in a breakout session doesn’t mean there isn’t a great opportunity to learn. Some of the best ideas are shared in hotel lobbies, certain bars and even poolside. Check out the different hotel lobbies and see which one becomes “the” place to be.

Remember that while you are out, anything that happens at #KWFR probably ends up on Facebook before the night is over! Be smart and be safe.

 

Lunch Break

According to the online agenda it looks like the lunch break is back.
If there is a lunchroom, don’t sit with the people you can have lunch with when you get home, sit with new people! Meet people and create relationships. Share AHA’s with each other.
If there is no lunchroom then grab a lunch, find someone else eating and start up a conversation. Remember your job, as a Realtor is to meet people and create relationships.

On Wednesday, bring your own lunch and watch for more information on my unofficial mastermind (more on that below.)

 

Inspirational Brunch

This part of Family Reunion deserves its own section. There are too many agents that decide to leave town the night before to save money. To those that leave, you are missing one of the key things that makes Keller Williams the company it is. During brunch on the last day, Mo Anderson shares with everyone unbelievable true stories. You will hear tales of hardship, loss, and disaster and all of it will end with someone overcoming a challenge in a way that makes you want to change the world. Get there early as seats fill. Take this last chance to share a special moment with someone you don’t know, as you will be able to relive the stories with your traveling partners when you get back home.

Tip #6 – If this is your first Inspirational Brunch, bring Kleenex with you.

 

A Few More Tips

One of the things that Keller Williams promotes is sharing and Family Reunion is no different. Use the power of Social Media (Facebook, Twitter, Instagram and other sites) and as mentioned in TIP #5 remember the hashtag #KWFR. Share with each other, find each other and share with those that were unable to join the event in person.

Make the most of this event by setting goals for Keller Williams Family Reunion

  • What do you want to learn about?
  • Who are you hoping to meet and get a moment to talk with?
  • What do you need to find out about in the exhibit hall and what should you avoid spending money on?

Bring business cards, hand out business cards and remember the lesson that Gary Keller has been teaching us since Keller Williams began…it isn’t about handing out your business card, it is all about collecting business cards to add to your database! Of course you will also want to have business cards so that you can enter all of the various drawings on the exhibit floor.

Do something to be remembered. This does not mean do something crazy like run through the convention center on fire or anything. This means don’t just give your cards to people, make sure they remember you. What are you known for or what will you be remembered for? People will stop me just to know what socks I am wearing. Some people will have a giveaway that gets remembered. Kevin Kauffman and Fred Weaver are known for wearing their flip-flops everywhere. Ben Kinney can be spotted from across the exhibit hall in his REI gear. What is it that YOU will be remembered for?

 

70 Hours is Not a Lot of Time

Before you know it all of these hours will have come and gone. What will you have to show for it?

  • Notes you will use or notes you took so you could show someone you took notes?
  • A hangover because you thought you would skip the early sessions and you could stay out later?
  • A stack of business cards you collected that you will do nothing with? Or worse that you will put in your database for no real reason?

OR will you use your 70 hours to:

  • Develop a referral network
  • Focus on the ONE (ok maybe two) things that you WILL implement into your business
  • Meet new people and learn why this isn’t just a convention, it is a FAMILY REUNION

 

Looking for me at #KWFR?

If you are looking to find me at Keller Williams Family Reunion 2017 good luck! I will not be hosting any breakout sessions or on any panels. I will be hosting an unofficial mastermind on Wednesday February 15th during the lunch break somewhere…watch for my posting about it if you want to join us!

 

 

Please Share This Blog and Add Your Comments

If you found this blog helpful, please share it with your Market Center, share it on Facebook and Twitter, or email it on to other Keller Williams agents.

We know that you’ve got some veteran conference tips, too, so please be sure to add your advice in the comments in below for Keller Williams agents who have never attended Family Reunion

I can’t wait to see you all at Keller Williams Family Reunion 2017 and hope you will come find me to say hello! If not, I will see you online!

 

 

Welcome to the Hall of Fame

I have been blessed to be able to visit the College Football Hall of Fame, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, the Hockey Hall of Fame and of course in my opinion the hall of all halls…the Baseball Hall of Fame.

One thing is very clear when you enter a Hall of Fame, only the best of the best get to find a space to call their own. As of this year the Pro Football hall of fame only has 295 members and with over a century of baseball and thousands of players only 310 players, coaches and umpires have been elected.

The best of the best all had a few things in common.

1)Dedication
Top athletes don’t just wake up one day and find that they have been blessed with their arm being turned into a thunderbolt. They have dedication to what it is they are looking to master. They work at it again and again. On days where they really want to stay in bed and hide under the sheets, they get up and do it anyway!
Jerry Rice, one of the greatest wide receivers ever (that is a discussion for another time) even in practice always finished each play with a run into the end zone. In the off-season, he worked out 6 days a week in a famous workout that was just called “The Hill” and other athletes would attempt his workout and fail.
Jerry Rice had dedication. Athletes that make the Hall of Fame have dedication. Do you have dedication?

2)Determination
Hall of Famers don’t give up, they are determined to achieve their goal and will do what they have to so they can.
There were days that Cal Ripken Jr was hurt and had slight injuries and his determination found him in each game for 2,632 consecutive games (that is 16 seasons without missing a game)
How important are your goals to you and do you have the determination to achieve them?

3)Results

Those athletes that get honored in the Hall of Fame had results from what they did. They didn’t just show up and go through the motions and believe they should be honored. They worked for it and they produced! More importantly they produced when it mattered most.
Reggie Jackson was nicknamed “Mr October” for the way he produced in the clutch time of the baseball season. Joe Montana was knows as “Joe Cool” and lead 31 fourth-quarter comebacks and brought results when they were needed.
Do you create positive results from your activities and do you deliver in the clutch?

The different Hall of Fame locations are places to visit, to imagine what could be and to be reminded of what it takes to earn a space to call your own.

There might not be a Hall of Fame in your industry and that shouldn’t stop you from being remembered as one of the best and earning a spot forever in the hearts of others.

MLB Hall of Fame logoNFL Hall of Fame LogoRock n Roll Hall of Fame logo

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Chadalyst – Begin earning your space in the Hall of Fame today and figure out why you are doing what you are doing and why it truly matters. Once you know that the dedication and determination will follow.

Join Chad Hyams on Facebook and on Twitter and share your thoughts.

The greatest of all time?

In the world of sports there is always the debate of the greatest of all time.

  • baseball_basketball_footballIn Football it is often Joe Montana vs Tom Brady vs (insert your choice)
  • In Baseball we hear Babe Ruth vs Ted Williams vs (insert your choice)
  • In Hockey the conversation is Wayne Gretzky vs well, nobody as this one isn’t debated that often

What about in the world of Basketball?

Would your choice be Michael Jordan or Magic Johnson?
While there are many other players that could and should be added to this debate of best basketball player, for the sake of this blog these are the two we are about to look at just a little closer.

If there was just one game to win and I had to select a star to win it, Michael Jordan would be the first player that comes to mind. Even Bugs Bunny selected Michael for Space Jam!

michael jordanWhy Michael? Because Michael Jordan could run his team up and down the floor for a full 48 minutes. Making three point shots as needed. Driving to the hoop whenever he wanted, or as he is best known, slamming the ball with some highlight footage that left everyone gasping.

Looking at Michael’s career he was a 10 time scoring champion and scored over 60 points in a game 5 times!

If there was ever a player to win you that one game, Michael was it! Magic Johnson on the other hand was a very different player.

Magic JohnsonWhy Magic? He could also run his team up and down the floor for a full 48 minutes just like Michael could. That is where the similarities end though. While Michael was shooting, scoring and slamming, Magic was looking for the best opportunity on the court. Sometimes that meant that Magic was making shots and sometimes he was making passes that got the ball to the open player. Magic’s goal was making everyone around him better.

If you take a look at Magic’s career he was a 4 times assist leader and he holds the all-time record for highest career assists-per-game average.

These men are both among the greatest to play. They are also two very different players. If you had to pick the greatest of all time on the court you probably pick Jordan. The question is where are they today? Both of them remain in the public eye with their fame and their marketability.

Michael Jordan became the owner of the Charlotte Hornets and they have been an average to below average team since. Why? Because Michael is a doer. He puts everything on his back and says “follow me to victory.” This does not work for every situation that life puts in our path.

Magic on the other hand is one of the owners of the L.A. Dodgers and since he has taken over they have finished in 1st place in their division. Magic continues to bring talent to his team and assist in keeping his best players in place.

While you might take Michael Jordan for that one game, I will take Magic Johnson as a man that focused on the assists and making others around him better!

Are you making others around you better?

leadesrhip blocks

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Chadalyst – Don’t just be an All-star player now, start to think how you can develop others. Select someone that is important to you and pour into them today! Share your knowledge.

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Cell Phone Etiquette

Can you hear me now? How about now? Now? Is this better? Forget it I will call you later!!!

Sound like words you have said before? Everyone has at one point or another and we are here to help you understand some cell phone etiquette. After you master these, share them with others so we can all show a little more respect to people around us, people on the other end of the phone and to our phones themselves!

Here are the Top 10 tips we can share with you…

Yelling into cell phone1)Yelling at the phone doesn’t make it easier for the other party to hear you. Actually it probably makes it more difficult to understand what the heck you are yelling into my ear. The only people who will hear you better when you do this are all of the people around you that don’t want anything to do with your conversation! Keep it down PLEASE!

2)There are just some moments that the phone should not be answered and while you are in the bathroom is one of them. See number #8 for another opportunity to leave the phone alone. If you are in the bathroom, be in the bathroom. If you insist on having your phone in there with you, check email, check Facebook, play a game of Temple Run, just don’t answer the phone. The person on the other end will appreciate this as will all of the other people in the bathroom if this is a public bathroom. Want to communicate with someone while in the john, well that is what text messaging is for!

3)Just as we don’t drink and drive, we shouldn’t cell phone and drive. That means talking or texting. If you are going to use your phone in the car make sure your car has bluetooth, or you have an ear piece and you are able to be hands free. Wait until a red light or a stop to start dialing please.

4)Now and then we all have a moment when we pull out our phone to play a game to pass the time. Do yourself and everyone around you a favor once again and get headphones so we don’t have to listen to the annoying background music from Subway Surfers or whatever you are playing at this time.

5)We know that you think they aren’t talking to you although when you are at the movies and they ask you to turn your phone off, that doesn’t just mean so it doesn’t ring. Turn your phone off! There are few things more aggravating then right as the killer is about to be revealed that someone checks their email and the dark atmosphere of the theater is now completely filled with the light of your screen.

6)Did you know that there is a delay in conversation over cell phones? Stop cutting the other person off and let them finish their thought before you jump in and are both speaking at the same time. Come to think of it this is a lesson in life etiquette as well!!!

7)If you find yourself without your phone or the battery on your phone has died and you must make a call, be considerate when you borrow someone else’s phone. Our phones become a personal extension of us and even our secret keepers. If you can actually remember the phone number you are calling (since most of us don’t remember phone numbers anymore thanks to our phone doing it for us) stay out of their messages while on their phone.

8)We mentioned in tip #2 that there are times to not answer your phone. It is sad that we even have to add this one to our list. PLEASE do not answer during intimate moments with another person.First it will be considered rude to the person you are talking to at that time. And probably more importantly it will be considered very rude to your partner.

9)Another life lesson that we will share with you in regards to our cell phones is this. If you are with someone in person be with that person in person! Stay off the phone when you are supposed to be at a meal with someone, out for the day with someone or otherwise engaging in some personal face to face time. If it is too difficult for you to resist the vibration or the ring of your phone, flip it off. At least set it to airplane mode so you can use your camera if needed and not worry about the call you really didn’t need to answer.

10)The last tip we want to share with you about cell phone etiquette would be to control your ringtones. It might be cute to have “your song” play when your spouse calls you or your school song play when you college friends ring you. Control your ringtones and choose wisely so we don’t have the foul language coming from your phone, the annoying dogs barking or other unneeded sounds that you let ring longer than needed because they entertain you.

If you can remember just half of these tips, the people around you and the people you are communicating with on the phone will all appreciate you just a little bit more. And what more could we ask for?

broken iPhone

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Chadalyst – Change your ringtone if needed before you even share this blog with others you know need it!

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Thanksgiving shouldn’t come just once a year

Thanksgiving is upon us and it is a day of traditions.

  • the Macy’s Parade
  • eating turkey
  • watching football
  • taking a moment to think of the things we are thankful for
  • time with our family

I am sure that Facebook will blow up with all of the posts about the things that everyone is thankful for this year.

  • Good health
  • Business success
  • Love in their life
  • Their iPhone 5
  • and many other things

Before you read on, pause for a moment. What is it that you are really thankful for?

  • A roof over your head?
  • The friendship given by another that you can always count on?
  • A person that loves you so much that even when you are impossible to deal with they are still there?

Now, take your thankfulness a step further and get off Facebook and the other social networks. It is wonderful that you are sharing with all of us what and who you are thankful for. You might even make it a special day for someone by publicly thanking them.

Here is what will really matter when everyone finally wakes up from the turkey nap.

  • Pick up the phone and call the people you are thankful for
  • Take a moment during the parade or football game to write a card and send it to the person you want to thank
  • If you are able to actually see that person, hug them, pat them on the back, or however you show affection and tell them how important they are

Thanksgiving will come and go on our calendar. It should never end in your heart!

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Chadalyst – Share with us in the comments who and what you are thankful for and then go thank that person in real life!

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4 Things to Make You a Gentleman

Manners are disappearing in our world today. Children learn early to say please and thank you and that is where it seems to end. As we get older our manners seem to get worse and worse.

My dad always said to treat a woman the way you would want your mother treated. Hopefully this is a message that can resonate with you as well.

Men, here are 4 things that will help you be a stand out and make women believe that there are still gentlemen out there. Don’t worry you don’t need to dress like an old school gentleman to show the traits of one.

Ladies, don’t hesitate to share this with the men in your life.

1)The first is one you know, hold doors open.

With the invention of self opening doors at many stores men have gotten lazy with opening doors. Hold a door open for a lady. Open the door to the car, into a store and into anywhere with a door. This is a quick way to remind a woman that you see her as a lady.
clarification: If the door in question is a revolving door, men should go through first so that they can be the ones to get the door spinning with a push.

2)The second one is one that most men don’t even think about. Walk on the outside of your lady.

Whenever you are walking down the street make sure that you are on the side of her that the traffic is also on. This will keep her safe from anything flying up from the road in her direction.
clarification: When walking through a mall, be on the side of her that is not between her and the store. This will allow her the ability to window shop and keep you between her and the sales people at the cart offering just a quick free demonstration she wants to avoid.

3)The third one is one that might not be a part of your regular life. Make sure you have backseat courtesy.

We are not talking about staying on your side of the car, of course we know you already know that one. We are speaking about any time that you are taking a cab or riding with friends and you end up in the backseat. Never have her slide across the seat. As a gentleman you should either put her in the car and go around to the other side, or to be safe with a cab in a busy city, you should get in first and slide all the way over to make things easier on her. Plus have you ever had to slide across a seat in a dress or a skirt, it isn’t easy we have been told.

4)The fourth thing will put you a step ahead.

When on an escalator with a woman make sure you are ready to prevent her fall. That means that if you are going up the escalator you allow the lady to go before you. If you are heading down on an escalator make sure that you are the first to head down. Whether you are heading up or heading down, make sure you to stay the right to allow others to pass.
Of course none of this will matter if you forget the first lesson on manners you were ever taught. Always say please and thank you.

Chadalyst – Men, hold a door open for a lady today. Ladies, forward this to your men!

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You are someone’s role model

You are a role model.

This isn’t a job position that you apply for.

There is no application that you had to have filled out.

Someone out there is watching you and learning from you with everything that you are doing.

You might not even know who it is that is paying attention to you. You might not have any idea when they are watching you.

You are always on duty and there is no end to this shift.

  • You might be a mentor to a child in your home watching what you choose as priorities.
  • You might be a mentor to someone at work watching to see what level of achievement you are setting
  • You might be a mentor to a someone who you don’t really know and they watch everything you do online

It could be someone in your neighborhood, someone at a store you stop at frequently or even a pet in your household that learns from your mood and temper. You might never know who it is and it might be more than one person.

How can you set a good example and be the role model you want to be?

  • Do a good deed by holding a door open for someone and maybe it sends a message to someone who sees it happen as well as the person you assisted.
  • Pay for the car behind you at the drive through window and you could impact the server at the window and the people in the car behind you.
  • Give a moment to help feed the homeless and you are setting an example for everyone in your life as well as being a mentor to everyone there to eat.

The question to ask yourself with every action you choose is, what sort of example are you setting for others?

Chadalyst – Stop and take a moment to think of someone who you know you are a mentor to. What message are you sending them? Is it the message you want them to remember?

Join Ember Seminars on Facebook and on Twitter and share your thoughts.

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